Introduction

This company profile is based on attempting to resolve the primary challenge in travel management which is the “dynamic of change”.

The question is, how do we resolve this complexity equally sustaining a competitive edge?

Indo Jet‘s / Conway’s approach to overcoming the dynamics of change is principally expressed through embracing transparency right from the company values, visions and application of systems that adhere to provision of solutions in the volatile industry.

Transparency embedded in our values results to:

• Accountability for our clientele entrusting us with their travel expenditure hence placing the interest of clients and customers first
• Commitment in delivering cost reduction without compromising the service standards offer by declaring a fair margin
• Choice through our multiple brands that fit different corporate cultures and designing financial models around the specific needs of our clients. Choice is not an option it’s a right!
• Empowerment by taking the lead among travel management companies to enter into a Black Economic Empowerment agreement. Clearly illustrated at all levels within the company. Professionalism is instilled in our staff by empowering them through training and self development programmes.
• Robust in attaining and proposing best management reporting system that enables the client to measure saving, exceptions and performance. Hence demonstrating a strong will to win in every market and aspect of our business. 

Indo Jet / Conway pioneering our future and that of our customers is paramount. We adhere to our core values; continuously seek for best quality and endeavor to provide exceptional services along side optimum cost savings solutions to our customers at all times. As a 100% BEE owned business and the only selected partner with this credential, our pride, interest and vision are encompassed in promoting our heredity through participation in development programmes specifically in travel services not only in the African continent but world wide.

Cliff Koyabe

Executive Chairman – Indo Jet