This company profile attempts to resolve the main challenge we face in travel management today – “the dynamic of change”.
The question is, how do we resolve this complexity whilst still maintaining our competitive edge?
American Express Indo Jet Travel’s approach to overcoming the dynamics of change is principally expressed through embracing transparency. We begin with company values and visions through to the application of competitive systems that provide solutions in a volatile industry.
Transparency in our industry means:
§Putting the interest of our clients first, by being held accountable for all
travel expenditures.
§Declaring a fare margin whilst still delivering the most effective cost
reduction without compromising service standards.
§Offering the best choice of our wide variety of brands that fit different
corporate cultures while simultaneously designing financial models
around their specific needs.
§Through empowerment - by taking the lead among travel management
companies in South Africa and entering into a Black Economic
Empowerment agreement which clearly illustrated throughout the
company. Professionalism is guaranteed as we instill in our staff a sense
of empowerment through training and self development programmes.
§ A commitment to attaining and administrating the best management
reporting system thereby enabling our clients to effectively measure cost
savings and performance.
§This demonstrates our strong will to win in every market and aspect of our
business.
At American Express Indo Jet Travel client satisfaction is paramount. We adhere to core principles and continuously seek for the best quality, endeavoring to provide exceptional services together with optimal cost savings solutions to our customers always. The only American Express selected partner with 100% BEE status and we promote these credentials proudly.
Cliff Koyabe
Cliff Koyabe
Executive Chairman – American Express Indo Jet